Booking Details
01
Outbound Details
02
Inbound Details
03
Extra Details
04
1. Service Fee
- A service fee of $1.99 will be applied to each booking.
2. Waiting Time
- The fare includes a complimentary waiting period of up to 2 minutes.
- Any additional waiting time beyond this period will incur a charge of $0.40 per minute.
3. Cancellation Policy
- Cancellations made within 60 minutes of the scheduled pickup time will incur a $4.99 cancellation fee.
4. Personal Belongings
- Riders are responsible for all personal belongings during the trip.
- We will review and address any reported lost items within 24 hours.
Driver Arrival Policy
- To ensure smooth service, we kindly ask all customers to allow a 5-minute flexibility window (+/-) around the scheduled pickup time.
- This means your driver may arrive up to 5 minutes before or after the requested time due to traffic, weather, or operational factors.
- We appreciate your understanding and recommend being ready at your pickup location within this window to avoid delays.
1. Service Fee
- A service fee of $1.99 will be applied to each booking.
2. Waiting Time
- The fare includes a complimentary waiting period of up to 2 minutes.
- Any additional waiting time beyond this period will incur a charge of $0.40 per minute.
3. Cancellation Policy
- Cancellations made within 60 minutes of the scheduled pickup time will incur a $4.99 cancellation fee.
4. Personal Belongings
- Riders are responsible for all personal belongings during the trip.
- We will review and address any reported lost items within 24 hours.
Driver Arrival Policy
- To ensure smooth service, we kindly ask all customers to allow a 5-minute flexibility window (+/-) around the scheduled pickup time.
- This means your driver may arrive up to 5 minutes before or after the requested time due to traffic, weather, or operational factors.
- We appreciate your understanding and recommend being ready at your pickup location within this window to avoid delays.
1. Waiting Time
- The fare includes a complimentary waiting period of up to 2 minutes. Any additional waiting time will be charged at $0.40 per minute.
2. Cancellation Policy
- Cancellations made within 4 hours of the scheduled shift time will incur a $4.99 cancellation fee.
- Cancellations made within 1 hour of the scheduled pickup time will result in the full fare being charged.
3. Driver & Pickup Details
- Driver details and the confirmed pickup time will be shared approximately 3 hours prior to the scheduled shift.
4. Shared Ride Bookings
- For shared rides, bookings close 3 hours before the standard warehouse shift start time.
- Any bookings made after this cutoff may be subject to variable pricing based on pickup time and location.
5. Personal Belongings
- Riders are responsible for all personal belongings during the trip. Any lost items reported will be reviewed and addressed within 24 hours.
Driver Arrival Policy
- To ensure smooth service, we kindly ask all customers to allow a 5-minute flexibility window (+/-) around the scheduled pickup time.
- This means your driver may arrive up to 5 minutes before or after the requested time due to traffic, weather, or operational factors.
- We appreciate your understanding and recommend being ready at your pickup location within this window to avoid delays.
1. Service Fee
- A service fee of $1.99 will be applied to each booking.
2. Waiting Time
- The fare includes a complimentary waiting period of up to 2 minutes.
- Any additional waiting time beyond this period will incur a charge of $0.40 per minute.
3. Cancellation Policy
- Cancellations made within 60 minutes of the scheduled pickup time will incur a $4.99 cancellation fee.
4. Personal Belongings
- Riders are responsible for all personal belongings during the trip.
- We will review and address any reported lost items within 24 hours.
Driver Arrival Policy
- To ensure smooth service, we kindly ask all customers to allow a 5-minute flexibility window (+/-) around the scheduled pickup time.
- This means your driver may arrive up to 5 minutes before or after the requested time due to traffic, weather, or operational factors.
- We appreciate your understanding and recommend being ready at your pickup location within this window to avoid delays.